Team Coaching Options

  • To address a team performance issue, spanning 1 to 2 months

  • To establish collaboration norms for project or operational teams for any of the areas listed below, spanning 2 to 6 months

  • Regular check-ins to maintain momentum or to address issues that arise, monthly or quarterly as required

Tools for Team Collaboration

 

Systemic Assessment

Build a realistic awareness of the team’s mandate - examining assumptions, taking a reality check on budget, deliverables, resources. Promote discussions about complexity by asking the right questions. Express positions through assertive conversations with stakeholders to avoid misunderstanding down the road.

 

Set-up for an Effective Team

At the formation stages of the team’s development, set up the team’s behavioral norms including how they will be monitored during execution.

  • Establish a clear compelling vision

  • Establish connections with key stakeholders

  • Conduct a Team Climate assessment

  • Agreement on team ground rules

  • Agreement on individual and collective participation and accountability

 

Tools for Communication

Facilitation of activities and routines that promote clear communication and open dialogue.

  • Structured approaches to problem-solving

  • Encouragement of all points of view and perspectives

  • Effective meeting strategy

  • Calling out the Elephant in the room

  • Sustaining stakeholder support

 

Building Resilience

Build in resilience in advance to be prepared when issues happen, ie; shortage of resources, looming deadlines, changes in scope.

  • Fault free conflict management

  • Coping with set backs

  • Holding a pre-mortem

 

Embed Learning

Regular examination of how the team has been working and how they can improve. This requires a structure to implement and practice iterative learning. The team coach helps develop the mechanisms to review, reflect, plan and then put into action better ways of delivering the outcome.